Managed IT Services - Test

Ari Consulting Inc pricing is $[X] per computer per month and $[X] per server per month — fully all-inclusive with no hidden fees, per-user charges, or surprise add-ons. You receive a written, itemized proposal following your free discovery call so you know exactly what your monthly investment will be before you sign anything.

Most Chicago businesses complete their full transition to Ari Consulting Inc within 30 to 60 days. The first two weeks cover assessment and documentation; the following four weeks involve monitoring deployment, full environment setup, and team onboarding. We manage the coordination with your existing provider directly to ensure a clean, disruption-free handoff.

Ari Consulting Inc provides on-site IT support throughout the Chicago metropolitan area including Chicago proper, Cook County, DuPage County, Lake County, Will County, and Kane County — covering suburbs including Naperville, Schaumburg, Oak Brook, Evanston, Arlington Heights, Aurora, Joliet, and surrounding communities. We also serve clients remotely across the United States.

Yes, though compliance is scoped as a separate engagement alongside your Managed IT plan. Ari Consulting Inc supports PCI-DSS, HIPAA, and SOC 2 Type 2 requirements — including environment configuration, documentation, audit preparation, and ongoing attestation support. If your Chicago business operates in a regulated industry, we will include compliance scoping in your proposal.

In the event of a security incident, Ari Consulting Inc acts as your first responder — isolating affected systems, preserving forensic evidence, and coordinating with your cyber insurance carrier and legal counsel. For advanced threat detection, automated containment, and 24/7 SOC coverage, our Managed Cybersecurity service layers directly on top of your Managed IT plan.

All new clients begin with a risk-free 90-day trial. If Ari Consulting Inc is not meeting expectations at that point, you may exit without penalties or complications. Full term details are presented transparently in your written proposal. Most Chicago clients stay well beyond their initial term because the service consistently delivers.

Our helpdesk operates Monday through Friday, 8am to 6pm Central Time. Infrastructure monitoring runs around the clock — issues detected outside business hours are queued for first-thing-morning resolution, with critical and business-impacting alerts escalated immediately based on defined severity protocols.

We deploy enterprise-grade RMM agents across every supported device and use a professional PSA platform that gives you full visibility into your tickets and environment status. During onboarding we produce complete documentation — network diagrams, asset inventory, and a secured credentials vault — and all of that documentation belongs to you.

Yes. Most of our Chicago-area clients run mixed Windows and macOS environments, and our tooling and team cover both platforms under the same per-device pricing. Linux servers and specialty devices are reviewed on a case-by-case basis during the scoping process.

Response SLAs are written into your contract and vary by severity level. Business-critical, system-down issues are triaged immediately during business hours with first response measured in minutes. Standard requests are acknowledged same-day. Proactive monitoring typically resolves infrastructure issues before a ticket is ever needed.

Absolutely. Co-managed IT is a common arrangement and works very well. Your internal person keeps the relationships and daily context they've built with your team — Ari Consulting Inc provides the monitoring platform, patch management, backup infrastructure, and an experienced escalation bench behind them. We define the exact scope of the co-managed arrangement during the discovery call.

You do — completely and always. All documentation, credentials, configurations, backup data, and monitoring history belong to your organization. If you ever leave, you receive a complete handoff package with full administrative control of every system. No vendor lock-in. No data held hostage. No exceptions.

Backup and disaster recovery is included in your Managed IT plan. We configure, actively monitor, and regularly test recovery procedures on a documented schedule — so your backups are proven reliable, not just assumed to be running. Core backup tooling and off-site or cloud replication are included; extended retention or specialty licensing is passed through at cost.

You receive a complete offboarding package — full network documentation, asset inventory, credentials export, backup data, and a directly coordinated handoff to your incoming provider or internal team. We have maintained strong client retention since 2018 not because contracts lock people in, but because the service works. When a transition does happen, we handle it professionally and without friction.